Clients can seek clarification to their query and are further entitled to make a complaint in writing, orally or telephonically. An email may be sent at: info@surgecapital.in
 

Alternatively, the Investor may call on +91-8855870472
 

The client can expect a reply within 21 days of approaching the Research Analyst.
 

In case the client is not satisfied with our response they can lodge a grievance with SEBI at http://scores.sebi.gov.in
 

In case, you are not able to register a complaint online, you can send your complaint through post to any of the SEBI offices whose addresses are given at SEBI Website on: http://www.sebi.gov.in/cms/sebi_data/templates/SebiAddresses.html
 

After exhausting the above options for resolution of the grievance, if the investor/client is still not satisfied with the outcome, they can initiate dispute resolution through the ODR Portal: https://smartodr.in/login
 

For more details about the ODR mechanism, fees, timelines etc., you may read the master circular released by SEBI titled: "Online Resolution of Disputes in the Indian Securities Market" available at the following link: https://www.sebi.gov.in/legal/master-circulars/aug-2023/online-resolution-of-disputes-in-the-indian-securities-market_75220.html